Official Apex Gaming

Introduction

Welcome to Apex Gaming ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real money online casino platform.

By accessing or using Apex Gaming, you consent to the practices described in this Privacy Policy. Please read this document carefully to understand our views and practices regarding your personal data.

Information We Collect

We may collect the following types of information to provide our real money gaming services:

• Personal Identification Information: Full name, date of birth, address, email address, phone number, and government-issued identification for age verification.
• Financial Information: Payment card details, bank account information, e-wallet details, and transaction history.
• Gaming Activity: Game preferences, betting history, account activity, and player behavior patterns.
• Technical Information: IP address, browser type, device information, operating system, and usage data.
• Verification Information: Documents for identity verification, proof of address, and source of funds.
• Communications: Records of correspondence when you contact our support team.

How We Use Your Information

We use your information for the following purposes:

• To create and manage your gaming account
• To process deposits, withdrawals, and other financial transactions
• To verify your identity, age, and location to ensure legal compliance
• To provide customer support and respond to inquiries
• To personalize your gaming experience and offer tailored promotions
• To detect and prevent fraud, money laundering, and other illegal activities
• To ensure game integrity and fair gaming practices
• To send promotional offers and marketing communications (where permitted by law)
• To comply with legal and regulatory requirements

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Performance of a Contract: To provide our gaming services and fulfill our obligations to you.
• Legal Obligation: To comply with applicable gambling laws and regulations, including anti-money laundering and responsible gaming requirements.
• Legitimate Interests: To operate and improve our business while ensuring appropriate safeguards for your rights.
• Consent: Where we have obtained your explicit consent for specific processing activities.

Information Sharing and Disclosure

We may share your information with:

• Payment Processors: Third parties who provide payment processing services.
• Game Providers: Trusted gaming software providers necessary to deliver our games.
• Regulatory Authorities: As required by law or to comply with legal processes.
• Service Providers: Third parties who provide services on our behalf, such as customer support, marketing, and verification services.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
• Legal Requirements: When necessary to protect our rights, property, or safety, or that of our users or others.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Data Security

We implement industry-standard security measures to protect your personal and financial information:

• 256-bit SSL encryption for all data transmissions
• Secure server infrastructure with firewalls and intrusion detection systems
• Regular security audits and vulnerability assessments
• Strict access controls and authentication procedures
• Segregation of duties and principle of least privilege access

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we maintain high standards to protect your data.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. Retention periods may vary depending on the type of information and legal obligations.

Typically, we retain player data for a period of five years after account closure to comply with regulatory requirements, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: The right to request copies of your personal data.
• Rectification: The right to request correction of inaccurate or incomplete data.
• Erasure: The right to request deletion of your personal data.
• Restriction: The right to request the suspension of processing of your personal data.
• Data Portability: The right to request the transfer of your data to another organization.
• Objection: The right to object to processing of your personal data.
• Withdraw Consent: The right to withdraw consent where we rely on consent to process your personal data.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Age Restrictions

Apex Gaming is strictly for players 21 years of age or older. We do not knowingly collect any personal information from individuals under 21 years of age. If we become aware that we have inadvertently received personal information from a person under the age of 21, we will delete such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer: